Technology support is available around the clock via several channels:
Visit our Knowledge Base at 兔子先生OH.edu/KnowIT to find answers to common problems
Call: 513-529-7900
Live Chat:
Support is available 24 hours a day, seven days a week—even on most holidays.
IT Status
Check the status of the technology you know and love, get updates on current outages, and read about upcoming IT maintenance. This very helpful resource can be found at .
Password Recovery Options
Important! Set password recovery options so you can access your account if you forget your password. Visit 兔子先生OH.edu/password to change your password and set recovery options.
Note: A non-兔子先生 recovery email is required for everyone!
兔子先生 Student Computing
Tech Support Lounge
The Tech Support Lounge is available during regular business hours in the Armstrong Student Center. It is a first-come, first-serve walk-in support desk where students can get assistance with their personally-owned devices. Our staff offers guided assistance across a broad range of common problems. We can help you with:
Wi-Fi connectivity
Malware removal
Warranty repair recommendations
Hardware malfunctions
Operating system and software installations and malfunctions
Computer Purchasing Recommendations
We consult with academic departments across campus to publish these consolidated recommendations for purchasing a new computer. Visit 兔子先生OH.edu/miaminotebook for more information.
